I am Rio Hermosa an E-commerce Virtual Assistant specializing in the Shopify platform backend, order fulfillment logistics, and store optimization. I bridge the gap between your suppliers and your customers, ensuring zero delayed orders, high-converting product listings, and a clean, organized storefront.
HOW I ADD VALUE TO YOUR BUSINESS:
-Bulk product uploads via CSV, precise variant setup (size/color matrix), collection curation, and basic HTML/theme layout tweaks.
-Optimizing product titles, meta descriptions, URLs, and image alt text to boost organic Google ranking. I write high-converting, benefit-driven product copy.
-Customer Support & Retention: Managing Shopify Inbox. Expert at handling returns, refunds, chargebacks.
PLATFORM & TOOL EXPERTISE:
E-com Platforms: Shopify
-Fulfillment Apps:AliExpress
-Marketing & Support: Klaviyo, Shopify Email,Canva
-Operations: Slack,Google Sheets
WHY CHOOSE ME?
-Reliable & Tech-Savvy: Fast learner who adapts quickly to any new Shopify app or workflow you use.
-ROI-Driven: I don't just clear tasks; I optimize listings to increase your Average Order Value (AOV) and conversion rates.
-Seamless Communication: Proactive updates via Slack/WhatsApp on your preferred time zone.
Hi Amazon Sellers! Are you spending too much time in your business instead of on your business? Let’s change that.I am a results-driven Amazon Virtual Assistant specializing in Seller Central Management, SEO Optimization, and FBA Logistics. I help busy store owners automate their daily operations, protect their account health, and maximize profitability.
My Amazon Tech Stack:
-Tools: Helium 10, Jungle Scout, Keepa, Sellerboard
-Platforms: Amazon Seller Central, Alibaba, Google Workspace, Slack
How I Will Add Value to Your Store:
-Amazon SEO & Listing Optimization: I conduct deep keyword research using Helium 10 to write high-converting product titles, bullet points, backend search terms, and product descriptions that rank.
-FBA Shipment & Inventory Management: I create FBA shipments, monitor stock levels to prevent stock-outs, handle supplier communication, and submit reimbursement cases for lost/damaged inventory.
-Account Health & Customer Support: I maintain a account health rating by handling buyer messages within 24 hours, managing returns, resolving suppressed listings, and monitoring IP complaints.
-Daily Store Operations: I handle the day-to-day grind—managing case logs, tracking competitor pricing, and taking care of crucial ad-hoc tasks.
Why Hire Me?
-Proactive & Independent: You won't need to micromanage me. I know how to navigate Seller Central and open cases with Seller Support to get results.
-Reliable Communicator: I provide clear daily or weekly updates so you always know the exact status of your store.
-Long-Term Partner: I treat your business with the same care, dedication, and attention to detail as if it were my own.
