Detail-oriented IT and Administrative Professional with experience providing technical support, IT infrastructure maintenance, and administrative operations. Skilled in troubleshooting hardware, software, and network issues, managing IT equipment, and providing technical guidance to users. Experienced in email and calendar management, project coordination, supporting research activities, preparing reports, and developing data collection tools. Proficient in creating infographics, presentations, and communication materials to support knowledge sharing and internal advocacy. Recognized for strong analytical, organizational, and problem-solving skills, with the ability to manage multiple responsibilities while delivering efficient technical and operational support.
