Fast, Empathetic Chat Support & Detail-Oriented Remote Admin Support
Are you looking for a proactive Virtual Assistant who can manage real-time customer messaging, handle order fulfillment accurately, and keep your daily operations running without a hitch?
With a Bachelor of Arts in English (Master's units earned) and hands-on experience in e-commerce customer support, order coordination, and administrative management, I help businesses maintain high customer satisfaction while keeping data and processes completely organized.
Core Competencies & Tools:
E-Commerce & Chat Support: Live chat/non-voice messaging, order processing, tracking shipments, handling returns/exchanges, and dispute resolution via Facebook Messenger/helpdesk tools.
Admin & Data Management: Accurate data entry, file indexing, documentation proofreading, and workflow management using Google Workspace (Docs, Sheets, Forms) & MS Office.
Communication: C2 English proficiency with a strong background in English Language Studies ensuring clear, polite, and brand-consistent written communication.
Workstation & Availability:
Setup: Intel Core i5 | 50+ Mbps Fiber Internet + Mobile Data Backup | Dual-Monitor Setup
Flexibility: Available for Full-Time roles, US Business Hours, Night Shifts, or 24/7 Shifting Schedules.
Send me a message to discuss how I can support your business operations!
