With almost 10 years of experience in customer service, I've supported international customers through phone, chat and email, helping resolve concerns efficiently while ensuring a positive experience. Along the way, I've developed strong communication, organization, and problem-solving skills, and I'm comfortable using tools like Google Workspace, Canva, and ChatGPT to stay productive. I'm now looking to transition into a Virtual Assistant role, where I can support busy entrepreneurs with administrative tasks, calendar management, email communication, and other day-to-day responsibilities. I'm a fast learner, dependable, and proactive, and I enjoy working independently while keeping things organized and running smoothly.