With over 4 years of experience in the healthcare industry, I help healthcare providers streamline their daily operations by delivering reliable, HIPAA-compliant virtual assistance. My expertise includes patient support, medical billing, insurance verification, benefits investigation, prior authorizations, claims processing, medical records management, appointment coordination, and resolving billing inquiries with professionalism and accuracy.
I am proficient in Waystar, ImaginePay, Aspen, Oracle CRM On Demand, Google Workspace, Microsoft Office, and Canva, and I quickly adapt to new EMR, EHR, CRM, and practice management systems. My strong communication skills, attention to detail, and ability to manage multiple tasks allow me to provide exceptional support to both patients and healthcare teams.
I understand that every minute spent on administrative work is time taken away from patient care. That's why I focus on reducing your workload, improving workflow efficiency, and ensuring every interaction is handled with accuracy, empathy, and professionalism. If you're looking for a dependable Healthcare Virtual Assistant who can work independently, solve problems proactively, and become a trusted extension of your team, I'm ready to help your practice thrive.
Certificate of Completion:
• Introduction to U.S. Healthcare and Revenue Cycle Management – offered by Ventra Health
Date Issued: August 13, 2024
Certificate ID: txi2cimkfnze
• 2025 Annual HIPAA and Fraud, Waste, and Abuse Training – Offered by Ventra Health
Date Issued: October 21, 2025
Certificate ID: 3nc6frdpdyae
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