With a degree in Computer System Design and Programming from ACLC College, I am a Content Moderator at Alorica, providing high-quality customer service to various clients across different industries. For over two years, I have been moderating online platforms, ensuring that they are safe, engaging, and compliant with the policies and guidelines of the clients. I am proficient in using various tools and software to perform my tasks efficiently and effectively.
I have developed strong skills in content moderation, communication, problem-solving, and non-voice sales. I am passionate about delivering excellent customer experience and satisfaction to the clients and the users of the online platforms that I moderate. I enjoy working with a diverse and collaborative team of content moderators, and I am always eager to learn new things and improve my skills. My goal is to contribute to the success and growth of Alorica and its clients.
