I'm a dedicated professional with BPO experience as a Customer Service Representative and Quality Analyst. I supported U.S. investment account clients, handling account inquiries and servicing while maintaining compliance and delivering exceptional customer service. I also earned the FINRA Securities Industry Essentials (SIE) and FINRA Series 6 licenses.
I'm now transitioning into a Virtual Assistant role, bringing strong skills in customer support, quality assurance, email and calendar management, data entry, research, CRM management, and administrative support. I'm organized, detail-oriented, adaptable, and committed to providing reliable, high-quality service that helps businesses succeed.
