Experienced Senior BPO Team Leader with over 22 years of hands-on expertise in leading high-performing teams across the Philippines. Currently leading a team of 21 content moderators for Google Gemini, overseeing daily operations including quality assurance (QA), production quotas, attendance management, and payroll processing. Proven track record of driving operational excellence, maintaining strict quality standards, and fostering team growth in fast-paced BPO environments. Available for part-time leadership and content moderation management roles.
