Hi! I'm Erika, a reliable Virtual Assistant with over 7 years of experience in customer service and administrative support. I've worked with international clients, handling email and calendar management, data entry, CRM updates, customer support, lead generation, recruitment support, and e-commerce operations.
I'm organized, detail-oriented, and comfortable using tools like Google Workspace, Microsoft Office, Salesforce, Zendesk, Shopify, Trello, and Canva. I enjoy learning new systems and can work independently with minimal supervision.
I'm looking for a long-term opportunity where I can help your business stay organized, support your customers, and make your daily operations run more smoothly. If you're looking for someone dependable, proactive, and easy to work with, I'd love to be part of your team.
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