Dynamic Case Officer and Sales Operations Specialist with over 2 years of experience in the international health insurance industry and a focus on revenue operations. Proven track record at Juscall Insurance Agency in driving client retention and managing complex global policy renewals to prevent coverage lapses. Currently leveraging technical expertise at PHSource to build CRM architectures and automated sales pipelines. Adept at blending high-touch client relations with data-driven system optimization to maximize business growth.
