A specialist virtual assistant with 14+ years of experience providing administrative and customer service support to professionals in real estate, marketing, insurance, e-commerce, and blogging industries.
Skilled in administrative support, schedule & calendar planning, qualifying and prospecting leads, and customer relations and communications. Worked as a Specialist Virtual Assistant independently, managing over 50 customer inquiries, preparing presentations, and handling administrative tasks, as well as in roles such as General Virtual Assistant and Customer Service Specialist. Proven track record of high satisfaction ratings and exceeding performance goals.