I am a Bachelor of Science in Tourism Management student with a background in travel, hospitality, and customer service. I hold two TESDA National Certificates: Travel Services NCII and Front Office Services NCII, which have equipped me with skills in travel arrangements, reservation assistance, guest relations, and front office operations.
I gained practical experience through my internship at a travel agency, where I assisted with tour package preparation, itinerary planning, client coordination, marketing materials, and travel-related tasks. I also have experience as a Barista and Front of House staff, developing strong communication, problem-solving, multitasking, and customer service skills in a fast-paced environment.
I am proficient in using Google Workspace, Microsoft Office, and Canva for documentation, organization, and content creation. I am a reliable, adaptable, and detail-oriented individual who is eager to provide quality support and contribute to the success of clients and businesses.