Highly meticulous and GDS-certified Travel & Ticketing Specialist with extensive experience handling flight reservations, ticketing, automated/manual reissues, and queue management. Well-versed in the high-stakes environment of travel accounts, where precision prevents costly airline debit memos.I operate with a fully redundant remote setup (high-speed fiber internet + backup connection and heavy-duty power station/UPS), ensuring 100% uptime and zero disruptions during critical ticketing windows. I am fully comfortable working a Sunday to Thursday shift to align with Middle Eastern/Israeli business hours.
Technical Expertise
GDS Platforms: Amadeus (Advanced), Sabre (Secondary)
Ticketing Operations: PNR Creation, Ticket Issuance, Complex Exchanges/Reissues, Split PNRs, Fare Rules Analysis, Refund Processing
Specialized Skills: Schedule Change Handling, Queue Management, Mileage/Award Ticket Bookings (Points Redemptions)