I have years of experience in operations support, KYC, Due Diligence (DD), document review, and quality assurance at one of the largest social media platform.
My responsibilities included reviewing customer information, verifying documents, and ensuring compliance with established policies and procedures.
As a Quality & Support Analyst, I audited analysts' work to ensure accuracy, compliance, and adherence to process guidelines. I also provided process support, answered questions, and helped maintain quality standards across the team.
Verified
