Hi! I'm Joshua, an IT Infrastructure and Technical Support Engineer with over 8 years of experience supporting enterprise environments, Windows Server administration, AWS cloud infrastructure, VMware virtualization, and SaaS applications.
I specialize in system administration, technical troubleshooting, cloud operations, and enterprise IT support. I have experience resolving complex technical issues, maintaining high system availability, and supporting mission-critical environments for global customers.
Technical Skills:
Windows Server Administration
Amazon Web Services (AWS)
VMware Virtualization
Active Directory
Microsoft 365
DNS & Networking
Linux Administration
CloudWatch Monitoring
Incident Management
Technical Support (Tier 2)
SaaS Application Support
Server Troubleshooting
I'm dependable, detail-oriented, and committed to providing reliable technical support and excellent customer service. I'm seeking a long-term remote opportunity where I can contribute my technical expertise and continue growing with the company.
Verified
