Skilled in managing electronic medical records (EMR), insurance verification, claims processing, and HIPAA compliance. Experienced in handling inbound/outbound calls, emails, faxes, and patient coordination with accuracy and empathy.
Brings strong background in talent acquisition and HR support, including job postings, resume screening, interviews, and applicant tracking systems. Adept at customer support and incident analysis, with the ability to troubleshoot, document, and resolve issues efficiently.
Proficient in a wide range of tools and portals such as EMR systems (CureMD, Claim Master, Bullhorn), healthcare and claims portals (Xima, Uniportal, Calypso, Medsender), and communication platforms (Microsoft Teams, Zoom, Outlook, SharePoint). Recognized for excellent communication, organizational skills, and a commitment to delivering people‑focused outcomes that enhance both patient care and organizational success.
