Healthcare professional with 6+ years of experience in medical imaging, rehabilitation, long-term care, and U.S. healthcare customer service. Certified Medical Virtual Assistant skilled in patient intake, appointment scheduling, insurance verification, HIPAA compliance, and EHR/EMR documentation. Experienced in patient communication, healthcare inquiries, and multidisciplinary coordination with strong attention to accuracy, confidentiality, and patient-centred care. Adept at handling high-volume administrative and clinical support tasks in fast-paced healthcare environments while maintaining professionalism and empathy.
