Customer Service and Technical Support professional with nearly five years of experience providing customer assistance, troubleshooting, account support, and resident services across telecommunications, technology, and residential industries. Experienced in working with property management teams to support residents in single-family and MDU communities by coordinating service requests, verifying residency, assisting with community amenities, and helping residents set up technology services. Skilled in communication, problem-solving, multitasking, and coordinating with different teams to deliver efficient solutions and excellent customer experiences.