Proactive and results-driven Virtual Assistant with a background in journalism and customer service, bringing strong research, communication, and organizational skills to administrative support. Managed daily scheduling and inbox for 2 clients, reducing response time by 60% saving them 10 hours per week. Proficient in Google Workspace, Canva, CRM tools, and project management platforms, with growing AI automation skills to streamline workflows. Shaped by 2 years of Electronics Engineering study, effectively applied to precise problem-solving under deadline pressure.