Business Operations and CRM professional with over four years of experience supporting U.S.-based organizations in remote environments. I specialize in Salesforce CRM administration, data management, operational reporting, process documentation, and cross-functional coordination.
In my current role as a Business System Support Specialist, I administer Salesforce and TargetRecruit, maintain CRM data integrity, create reports and dashboards, investigate data discrepancies, and support teams across Recruiting, Payroll, Finance, Credentialing, and Operations. I also develop SOPs, workflow documentation, and assist with process improvements to improve efficiency and data accuracy.
Previously, I worked as a Relationship Manager Administrative Coordinator, where I managed candidate and client records, maintained operational reports, coordinated with multiple departments, and supported daily business operations in a fast-paced remote environment.
I am highly organized, detail-oriented, and comfortable managing multiple priorities while maintaining accuracy and meeting deadlines. I enjoy improving processes, solving operational challenges, and learning new systems quickly.
