Results-driven customer service professional with over 4 years of experience in appointment setter real-state and customer service representative in the BPO industry. Skilled in customer communication, lead qualification, appointment scheduling, and relationship building. Experienced in handling inbound and outbound customer interactions, resolving concerns, identifying customer needs, and maintaining high service standards. Strong interpersonal, problem-solving, and organizational skills with the ability to meet performance targets in a fast-paced environment. A quick learner who is adaptable, detail-oriented, and committed to delivering excellent customer experiences while contributing to business growth.
