Accomplished banking professional with over 15 years of progressive experience in the banking industry, specializing in credit and collections for credit cards, auto loans, and housing loans. Proven track record in managing collections operations, driving performance, mitigating credit risk, and delivering excellent customer service while ensuring compliance with regulatory and organizational standards.
For the past four years, I have successfully led Training Administration for HR Training, overseeing the end-to-end coordination and administration of learning and development programs. My responsibilities include managing training logistics, vendor and stakeholder coordination, contract administration, procurement support, budget monitoring, learning management systems, and ensuring the seamless execution of training initiatives.
Recognized as a flexible, hardworking, and results-oriented professional with strong organizational, analytical, and problem-solving skills. Adept at building collaborative relationships across all levels of the organization, managing multiple priorities in fast-paced environments, and driving continuous process improvements. Committed to delivering operational excellence while supporting organizational goals and employee development.