Business Operations & Development Manager with nearly 20 years of experience supporting and managing business
operations, project coordination, procurement, vendor management, client relations, sales, team leadership, and business
development. Hands-on management experience includes coordinating construction business operations, projects, suppliers,
contractors, clients, teams, schedules, quotations, documentation, and day-to-day operational priorities. Experienced in
identifying operational issues, coordinating solutions, following up on requirements, and keeping multiple priorities moving
toward completion.
Strong background in client communication, relationship building, negotiation, sales, follow-up, and team coordination, with the
ability to connect operational execution with business-development activities. Now focused on providing remote Business
Operations & Development support to growing businesses, helping owners organize workflows, coordinate projects and
stakeholders, maintain follow-through, manage business-development activities, and improve operational visibility.
Also certified and trained in U.S. freight dispatching and freight VA operations, with knowledge of FTL/LTL workflows, load
sourcing, shipment tracking, carrier/broker communication, rate negotiation, appointment scheduling, and freight
documentation.
