I am a dedicated logistics professional with 4 years of experience at UPS Brokerage Logistics, building a strong foundation in freight operations, shipment tracking, documentation, and U.S. logistics standards. I am detail-oriented, highly organized, and knowledgeable in load management, BOLs/PODs, rate confirmations, and coordinating shipments from pickup through delivery. I have experience in customer service, handling both inbound and outbound calls, responding to inquiries, and providing email support. I am skilled in negotiating rates with brokers and knowledgeable in Hours of Service (HOS) and FMCSA regulations. Familiar with Track & Trace, Truckstop Load Board, Ascend TMS, and Microsoft 365. Reliable, quick to learn, and fully committed to mastering your systems, procedures, and operations to contribute to your team’s success.