I am a Customer Chat Support and Supply Chain Operations Associate with 3 years and 6 months of experience in a BPO environment. I specialize in chat support, order management, order-status tracking, delivery monitoring, returns, damage claims, and credit and debit note processing. I also handle order amendments, monitor stock and supplies, and coordinate with internal teams to help prevent delivery delays or order blocks. I am detail-oriented, customer-focused, and able to manage multiple tasks accurately in a fast-paced remote environment.
