Highly motivated BPO professional with over 10 years of experience in customer service, retention, inbound and outbound sales, travel support, and billing. Experienced GDS Travel Support Specialist with a strong background in managing reservations, itinerary changes, and customer travel inquiries. Proven ability to retain customers, overcome objections, and identify sales opportunities while delivering exceptional service. Known for excellent communication skills, efficient email management, and the ability to resolve complex customer concerns in fast-paced, performance-driven environments. Dedicated to building lasting customer relationships, exceeding performance targets, and contributing to business success through professionalism and customer-focused solutions.
Verified
