I am a results-driven Sales and BPO professional with over 6 years of experience in customer service, sales, technical support, hotel reservations, and both voice and non-voice accounts. I have consistently demonstrated strong communication, problem-solving, and customer relationship skills while working in fast-paced and performance-driven environments.
I also have experience as a Trainer, where I handled and developed nearly 100 employees, helping them improve their sales performance, customer service skills, and overall confidence. As a Sales Representative, I consistently achieved strong results, including being a top-performing agent for six consecutive months and making significant contributions to overall sales and total of 30% of team sales. Closed over $1 Million total revenue.
My experience has strengthened my ability to communicate effectively, handle challenging customers, identify customer needs, provide solutions, and achieve business goals. I am adaptable, goal-oriented, and eager to apply my BPO and sales expertise to a new professional opportunity.
