Customer service professional with over 5 years of experience in customer support, sales, technical support, travel reservations, hotel bookings, and administrative assistance. Skilled in handling phone, chat, and email support, resolving customer concerns, processing bookings, maintaining accurate records, and delivering exceptional customer service.
Proficient in Zendesk, Salesforce, Google Sheets, Microsoft Excel, Microsoft Outlook, Microsoft Teams, and Slack. Strong communication, problem-solving, and organizational skills with the ability to adapt quickly, manage multiple tasks, and perform effectively in fast-paced, remote, and office-based environments.
