Hi! I'm Shaira Mae, a Hospitality Management graduate with hands-on experience in administrative support, customer service, cash handling, sales reporting, scheduling, reservations, and day-to-day operations.
In my recent administrative role, I managed daily logs, petty cash, and sales reports, monitored inventory, assisted with staff scheduling and attendance tracking, and handled guest feedback, reservations, and delivery orders through GrabFood and Foodpanda. I also have experience working directly with customers, handling transactions, answering inquiries, and keeping operations organized during busy periods.
I'm comfortable using Microsoft Word, Excel, and PowerPoint, and I'm used to working with different tasks while maintaining accuracy and good customer service. My hospitality background also helped me develop strong communication, time management, multitasking, and problem-solving skills.
I'm now looking to bring these skills into a remote role such as Executive Assistant, Administrative Assistant, Customer Support, Data Entry, or Operations Assistant. I'm comfortable working with international clients and adapting to different workflows and tools.
If you're looking for someone who can handle daily administrative tasks, communicate professionally with customers, keep information organized, and support your operations, I'd be happy to contribute to your team.
Thank you for visiting my profile!
