I'm a Virtual Assistant with a background in customer service, business operations, and administrative support. I graduated with a Bachelor of Science in Tourism Management and have built strong organizational and communication skills through managing my own crochet business for over five years while working in retail customer service.
As the owner of Nikstitch Crochet Shop, I handle customer inquiries, order tracking, supplier coordination, production schedules, inventory records, and social media content. Managing every part of the business has taught me how to stay organized, communicate clearly, and keep projects moving from start to finish.
I also work as a Customer Assistant and Management Trainee at Savemore Market, where I assist more than 100 customers per shift, process transactions accurately, coordinate with tea-----------mbers, and solve customer concerns in a fast-paced environment.
I'm comfortable using Google Workspace, Microsoft 365, Notion, Canva, ChatGPT, CapCut, Zoom, and other online collaboration tools. I enjoy organizing calendars, managing emails, conducting online research, maintaining digital files, and providing dependable administrative support that helps business owners save time and stay focused.
I have a reliable remote work setup with a stable fiber internet connection, backup mobile data, and a quiet workspace. I'm eager to support entrepreneurs and growing businesses as a reliable, proactive, and organized Executive Virtual Assistant who takes ownership of tasks and communicates professionally.
