Reliable Non-Voice Support & Documentation Specialist | Part-Time
I’m a 4th-year BS Tourism Management student at NU Dasmariñas seeking a part-time role in non-voice customer support and documentation. I have strong written communication skills, high attention to detail, and a structured approach to email and chat support.
Core Strengths & Qualifications:
Certified English Proficiency: C2 Master Level (CEFR) and an 870 TOEIC score, supporting clear, professional, empathetic, and typo-free written communication.
Cognitive & Analytical Skills: Top 11% Reaction Time and Top 20% Processing Speed badges, helping me learn new tools quickly, analyze information, and follow multi-brand guidelines.
Support & Knowledge Base: Able to review email histories, organize FAQs, draft clear Knowledge Base articles, and assist with ticket management and light administrative tasks.
Tools & Work Ethic: Proficient in Google Workspace, highly organized, and comfortable working independently.
Availability: I am strictly seeking part-time roles of up to 20 hours per week, preferably during flexible or non-class hours, and I can overlap with US or other foreign business hours as needed.
I am looking for a part-time job to help my parents with our financial expenses, and I’m ready to contribute to your team immediately.
