Experienced Technical Support and IT Operations professional with 15+ years of expertise in help desk support, troubleshooting, data center operations, CRM management, lead generation, and virtual assistance. Skilled in Windows, Microsoft 365, Active Directory, Salesforce, ticket management, remote desktop support, Canva, ChatGPT, AI productivity tools, social media management, and administrative support. Reliable, detail-oriented, and committed to delivering exceptional customer service while helping businesses streamline operations and improve efficiency.
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