Customer Service Virtual Assistant with 3 years of BPO experience handling international customer service accounts and 3 years of teaching experience in Thailand. Skilled in customer communication, email and chat support, data entry, documentation, administrative tasks, problem-solving, and navigating digital systems. Experienced in handling customer inquiries, maintaining accurate records, managing sensitive information, and following established processes. Proficient in Microsoft Office and Slack, with strong attention to detail, organization, time management, and the ability to work independently. Reliable, adaptable, and committed to providing professional and customer-focused support.
