IT Specialist with 8+ years of experience in technical support, hardware and software troubleshooting, computer repair and upgrades, network and CCTV support, IT asset management, and end-user assistance. 3+ years of experience in Google Workspace administration, WordPress website management, and workplace technology support. Skilled in diagnosing technical issues, maintaining IT infrastructure, managing user accounts and access, supporting business applications, and providing reliable technology solutions to improve day-to-day operations.