When customer inquiries pile up and orders need attention, you need a reliable VA who can keep customers happy and daily operations organized. I help e-commerce businesses with customer support, order management, and e-commerce tasks so things get done accurately and on time.
With 4+ years of e-commerce experience in construction and hardware retail, I’ve handled 150+ daily customer inquiries and 30+ daily orders across chat, email, and phone.
What I can help with:
• Customer Support (Email & Chat)
• Order Management & Order Processing
• Order Fulfillment
• Shopify Product Listing & Product Uploads
• Administrative Assistance
• Calendar & Inbox Management
• Data Entry
Tools I use:
• Shopify & WooCommerce
• HubSpot, Zendesk, Help Scout & Gorgias
• Meta Business Suite, Viber Business & Gmail
• Google Workspace
• ChatGPT & AI Tools
I’m organized, responsive, detail-oriented, and comfortable working independently. I’m available for remote work and can flex my schedule to support US, AU, and UK clients while working in PHT.
If you’re looking for a dependable Customer Service VA / E-commerce VA to support your customers and keep your online store running smoothly.
📩 Let’s connect! You can reach me directly at -----------
