I am a Business Systems Analyst and Product Manager with over seven years of experience in process design, system development, and project management. I specialize in translating complex business requirements into structured, actionable solutions that improve efficiency and align with organizational goals.
As Head of the Quality Management Systems and IT Department, I lead the development and continuous improvement of business processes in compliance with ISO 9001 standards. I manage system development projects using Agile and Scru-----------thodologies, oversee sprint pl-----------ing, and guide software teams from concept to deployment — ensuring each deliverable meets quality, functionality, and timeline targets.
My background also includes experience in marketing operations and digital strategy, giving me a well-rounded understanding of user needs, product positioning, and end-to-end business processes. I’m passionate about building scalable systems, documenting clear workflows, and delivering technology-driven solutions that empower teams and support growth.
