I am an aspiring General Virtual Assistant with over 4 years of experience in the BPO industry, specializing in email and chat support, data entry,financial service assistance account management and organization management. My background has developed and trained me to handle client accounts, resolve client concerns through written communication, reliable source, ensure account safety, deliver accurate and efficient support under pressure.
I am also a Licensed Professional Teacher with teaching experience through my teaching internship and voluntary teaching where I share my knowledge especially on communicating and how will I develop my skills not just in written communication and into digital adaptation. I also learn how to use technology on creating my works and record important information which makes the work and data more convenient and efficient through using Google Workspace and Canva.
I am highly organized, detail- oriented, hardworking and adaptable, with developing skills email support and account advisor. To begin with another opportunities being new to the VA field, my BPO experience has equipped and build the version of myself as to discipline, professionalism, responsible and better client-handling expertise that is needed to succeed as a reliable General VA. I am more eager to transition into a VA role where I can apply my skills on how I can learn, enhance, grow more and contribute to help the engagement of operations and management and also improve client communication to provide satisfaction.
