Results-driven Shopify Virtual Assistant and Ecommerce Operations Specialist with over two years of experience managing Shopify backend operations, order processing, product listings, inventory management, fulfillment tracking, and customer support. Proficient in Shopify Admin, Gorgias, Re:amaze, Commslayer, and Trustpilot, with a proven ability to manage high-volume workloads while maintaining accuracy and delivering excellent customer service. Backed by seven years of experience as a Claims Analyst, bringing strong analytical, documentation, compliance, and problem-solving skills to every role. Adaptable, detail-oriented, and committed to improving operational efficiency and customer satisfaction.