QA Manager and Test Lead with 12+ years of experience leading quality assurance functions across enterprise-scale programs in retail, finance, telecommunications, and technology sectors. Experienced in QA governance, test strategy, Agile delivery, process improvement, stakeholder management, and vendor oversight. Proven ability to lead QA teams of up to 12 professionals while managing multiple concurrent projects, vendor resources, and production releases. Skilled in building scalable QA practices that improve release quality, delivery efficiency, and business outcomes.
