Healthcare Virtual Assistant and DME Operations Specialist supporting U.S. healthcare operations, specializing in CPAP/PAP intake, insurance verification, patient coordination, and medical equipment workflows.
Currently working as an Insurance Verification Specialist with experience supporting a California-based DME provider. Serving as OIC of the CPAP Intake Team, providing workflow support and team coordination for a 7-member team.
Experienced in insurance eligibility verification, benefits review, patient financial responsibility coordination, order processing, and HIPAA-compliant documentation.
Skilled in Brightree, Parachute Health, Availity, payer portals, and RingCentral for healthcare communication and DME operations.
