Results-driven Content & Operations Lead with a corporate background in SEO/AEO/GEO content operations, quality management, and client success. Former Quality Manager and Writing Team Leader for a US agency, experienced in enforcing content standards, training writers, and scaling AI-driven campaigns. Proffecient in utilizing Claude, ChatGPT, and Gemini for content strategy, prompt engineering, and quality evaluation.

I am a Virtual Assistant with over 15 years of combined work experience in education, content quality management, SEO writing, customer service, sales, and admin support. In my most recent role, I managed content quality for a US-based SEO and AI content agency, led a content writing team, trained new writers, and made sure client projects hit their SEO and AI search goals. Before that, I worked in customer service and technical support for telco and internet companies, supported editors and authors in the publishing industry, and taught at university level. I am used to working with strict quality standards, tight deadlines, and different types of clients. I also use AI tools like Claude, ChatGPT, and Gemini every day to write, edit, and check content faster and better.