Healthcare and administrative specialist with 5+ years of experience in healthcare, billing, administrative support, and customer service. Experienced in EHR support, clinical documentation review, medical claims, insurance eligibility and benefits, billing support, data management, and high-volume customer service for U.S.-based accounts. Recognized for a 100% Quality Assurance score, with strong attention to detail and a proven ability to maintain accurate records, resolve complex issues, and improve workflows. Skilled in Microsoft Excel, Google Workspace, EHR systems, documentation, and customer support, with a strong focus on accuracy, organization, and reliable service.
