I’m a versatile Administrative, Operations, and Customer Experience professional with 8+ years of experience supporting US, Australian, and international clients across property management, hospitality, travel, sales, marketing, and executive support.
I have experience managing day-to-day operations, customer and guest communications, CRM systems, calendars, invoicing, vendor coordination, reservations, compliance, and marketing. I’m highly organized, proactive, and tech-savvy, with experience using a wide range of CRM, PMS, automation, communication, and productivity tools. I’m also a fast learner who takes ownership, adapts quickly, and always looks for ways to improve processes and make operations more efficient.