Experienced customer service professional with 5 years of experience in the BPO industry, specializing in healthcare support. Skilled in customer service, appointment scheduling, insurance verification, and handling sensitive information with accuracy and professionalism. I am committed to helping clients by providing exceptional service, resolving concerns efficiently, and ensuring a positive customer experience. I aim to contribute to the company's success by being dependable, detail-oriented, adaptable, and always willing to learn new skills that improve team performance and customer satisfaction.
