Registered Nurse with clinical healthcare experience transitioning into a Medical Virtual Assistant role, with a strong background in patient communication, appointment scheduling, electronic medical records (EMR/EHR), and medical documentation. Skilled in insurance verification, care coordination, inbound and outbound patient support, and HIPAA-compliant handling of confidential health information. Proficient in EMR/EHR systems, Microsoft Office, Google Workspace, and calendar and email management tools, ensuring accurate records, efficient workflow support, and timely follow-up. Adept at providing organised, compassionate, and detail-oriented virtual administrative support that enhances patient satisfaction, improves provider productivity, and contributes to efficient healthcare operations.
