I am a results-driven IT professional with nearly a decade of combined experience in IT support, software development, system administration, and workflow automation. My expertise spans managing enterprise IT infrastructures, leading digital transformation projects, and delivering innovative automation solutions that drive operational efficiency and business
growth.As an IT Support Specialist and later IT Manager, I managed complex hospital IT ecosystems, including networks, servers, HIMS, EMR, and cybersecurity protocols—ensuring compliance, uptime, and secure handling of sensitive data. In my freelance software engineering career, I designed and deployed full-stack web applications using ReactJS, NodeJS, ExpressJS, and Material UI, integrating SQL/NoSQL databases and deploying to Azure and AWS.Specializing in automation development, I’ve built advanced workflows using n8n, Zapier,
-----------, and GoHighLevel—integrating CRMs, AI-powered communications, and cross-platform data syncing to eliminate manual bottlenecks. I have successfully implemented AI
email responders, lead qualification systems, voice/SMS integrations with Twilio & Vapi, and multi-platform publishing tools for WordPress and social media.I bring technical versatility, leadership, and a solutions-focused approach, backed by certifications in Python, AWS Cloud, Data Analytics, and JavaScript. Whether managing IT operations, developing software, or engineering automation, I deliver scalable, secure, and high-performing solutions tailored to business needs.
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