Results-driven professional with 6 years of experience supporting the
Australian financial services industry, including over 2 years as a
Senior Quality Evaluator in Australian mortgage operations.
Experienced in reviewing mortgage processing quality, ensuring
compliance with procedures, conducting quality evaluations, and
using Salesforce and Apply Online. Strong analytical, customer
service, and problem-solving skills with a goal of transitioning into a
Mortgage Loan Processor or Broker Support role.