I am a Senior Operations Manager with over 15 years of experience managing operations across voice, back-office, and financial services. Over the years, I have had the opportunity to lead different teams and work with diverse clients and business needs. One aspect of my role that I value most is helping people grow. I enjoy coaching and mentoring tea-----------mbers, supporting their development, and helping them build the skills and confidence they need to take on new responsibilities and progress in their careers.