Hi! I’m Jim Paulo, a Customer Support and Virtual Assistant professional with 6+ years of BPO experience.
I have experience handling customer service, technical support, sales, troubleshooting, account concerns, and other customer-related tasks. I’ve worked with different types of accounts and customers, which helped me develop strong communication, problem-solving, and customer service skills.
Aside from BPO, I also have experience in appointment setting, onboarding, data entry, online research, eCommerce support, and administrative tasks. I also have hands-on experience with AI-assisted video editing and eCommerce content creation.
I’m reliable, adaptable, and comfortable working independently. I learn new tools and processes quickly, follow instructions carefully, and always aim to provide quality work and a good customer experience.
I’m looking for a long-term opportunity where I can use my customer support, administrative, and digital skills to help a business grow.
