Customer Support & Property Management VA | ----------- Experience
Customer Service Representative with 2 years of experience handling reservations, guest concerns, refunds, cancellations, modifications, relocations, and escalations. Experienced in communicating with guests and property representatives and resolving issues professionally.
Currently transitioning into Short-Term Rental/Property Management VA work and expanding my skills in guest communication, check-in/check-out coordination, property operations, and PMS tools.
Reliable, detail-oriented, adaptable, and quick to learn new systems.
